Dear Patients

 

Please continue to attend your appointments. We have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff.

 

If you are worried about your attendance please contact us to discuss your concerns and we can always postpone your treatment till a later date.

 

We continue to recommend that patients in the high-risk category delay non-essential treatment until further guidance has been given by the relevant authorities.

 

When you arrive:

 

We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional. We will continue to check your temperature and if this is above 37.5 C, you will be advised to rebook your treatment and to follow government guidelines. Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.

 

As you enter the building you will need to use the alcohol disinfectant rub to disinfectant your hands.

 

The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. The air purification/exchange units will continue to be used throughout the day in each surgery. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage.

 

Please do not be concerned as we continue to maintain high standards of cross infection control.

 

Stay safe and please contact us if you have any questions.

 

Kind regards

 

Yours Incredible Smiles Team